What are your terms of payment?
We accept T/T, Western Union, or Money Gram. We provide photos of the products and packages before shipping for your confirmation.
What are your terms of delivery?
Our standard delivery terms include EXW, FOB, CFR, CIF, and DDU.
What is the expected delivery time and warranty?
Generally, it takes 7-15 days after receiving advance payment. We offer a 3-year free warranty and 1% free PCB boards for fault replacement.
Do you offer OEM and ODM services?
Yes, free OEM service is available for volume orders. We can customize colors, logos, and user manuals after sample testing and order confirmation.
What is your sample policy?
We supply samples for initial testing. While customers cover sample and courier costs, these costs can be reduced from the subsequent volume order.
How do you ensure product quality before delivery?
All products undergo more than 6-8 hours of aging and strict testing before dispatch to ensure optimal performance.
VoltEdge Charging
