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Frequently Asked Questions
1. Why choose us as your preferred EV Charger supplier?
We offer a professional technical team with a long-term vision in the EV industry. Our products pass rigorous laboratory tests and application scenario checks. We provide a wide range of charging standards and smart back-end services, ensuring international standardization and professional support.
2. Do you have experience in overseas charging station projects?
Yes, we are pioneers in overseas charger projects. We have cooperated with European power companies for PV integration, US operators for freeway DC fast charging networks, and major automakers for electric fleet charging services.
3. What are the core advantages of your products?
Our products feature telecom-level design, supporting multiple standards (CCS-1/2, CHAdeMO, GB/T). We prioritize quality with modular designs, wide voltage ranges, superior temperature adaptation, and high protection grades.
4. What are the differences between global DC fast charging standards?
There are 5 main standards: CCS-1 (North America), CCS-2 (Europe), CHAdeMO (Japan), GB/T (China), and Tesla. Each is designed for specific regions and vehicle types to ensure efficient energy transfer and safety.
5. Does higher output power always mean faster charging?
Not necessarily. Charging speed is often limited by the vehicle battery's upper limit. However, high-power chargers are future-proof and can support dual connectors to charge two vehicles simultaneously at high speeds.
6. How is after-sales technical support handled?
We provide comprehensive technical training, including written materials and videos. For urgent situations, we offer professional technician support to help customers master maintenance and parts replacement.