Frequently Asked Questions
Are you a manufacturer or a trading company?
We are a professional manufacturer, and you are welcome to visit our facility at any time.
What types of EV charging solutions do you offer?
We provide a wide range of products including Wallbox/Portable AC chargers (3.5kw-44kw), integrated floor-mounted fast DC charging stations (30kw-480kw), mobile chargers with energy storage (3.5kwh-161kwh), and solar system products.
Can you provide customized designs and branding?
Yes, we support OEM/ODM services. We can implement your specific designs and place your logo on the products.
What are the available shipping and trade terms?
We support various trade terms including EXW, CFR, CIF, DAP, DDU, and DDP. Shipping can be arranged by air, sea, or express couriers like DHL, TNT, UPS, and FEDEX based on the actual requirements.
What is the warranty policy for your products?
We provide a two-year warranty for the entire machine. During this period, we cover the transportation costs for hardware replacements in case of failure. Our software includes a lifetime warranty with remote technical support.
Do your products meet international standards?
Yes, our products have been sold globally and have passed relevant certifications recognized by various local governments, ensuring compliance with customs clearance requirements.
VoltEdge Charging
