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Frequently Asked Questions
1. What types of charging interfaces are compatible?
Our systems are compatible with CCS1, CCS2, GB/T, and CHAdeMO standards, supporting the majority of mainstream electric vehicles worldwide.
2. Can the system operate in extreme weather conditions?
Yes, the devices are tested to operate in temperatures ranging from -20°C to 55°C and feature up to IP65 protection, making them suitable for high heat, cold, dust, and humidity.
3. Is installation complicated for these units?
Floor-mounted chargers require basic wiring. However, our mobile energy storage units are designed for plug-and-play use and require no significant civil engineering work.
4. How does the system handle grid instability or power outages?
The system is equipped with energy storage and can integrate with diesel backups. It automatically switches power sources during outages to ensure continuous charging operation.
5. Can the system be monitored remotely?
Yes, the system supports cloud-based platforms, enabling real-time monitoring, remote diagnostics, and instant alerts for efficient management.
6. What is the expected service life of the charging and storage system?
The overall system lifespan is approximately 8–10 years. The storage batteries support over 3,000 cycles, offering long maintenance intervals and reliable performance.