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Professional Capability
Operating within a production and R&D site of more than 10,000 square meters, the enterprise is a technical leader in the manufacturing of electric vehicle charging pile equipment. As a green and environmentally friendly energy enterprise, it integrates the production of new energy charging piles with comprehensive solutions for photovoltaics, energy storage, and electric vehicle charging infrastructure.
Focusing on the safest and most efficient vehicle charging networks, the facility handles power transmission, distribution, and control equipment manufacturing with a focus on high-quality standards.
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Frequently Asked Questions
1. What should I do if charging fails to start?
Ensure the charging gun is fully inserted until you hear a "click". Check if the charging port is clean and dry. Verify if the vehicle requires specific operator authentication or if there is a communication protocol handshake failure.
2. What are the common causes for automatic charging stops?
Safety protection may be triggered by insulation test failures, electronic lock malfunctions, or over-temperature sensors. Check the pile screen for error messages such as "Communication timeout" or "Insulation fault".
3. Can the charger be installed outdoors?
Yes, our charging piles are designed with industrial-grade protection to withstand various environmental conditions, making them suitable for both indoor and public outdoor use.
4. Which charging standards are supported?
The equipment primarily supports CCS2 DC charging, which is compatible with a wide range of modern electric vehicles in the international market.
5. What payment and activation methods are available?
The system supports multiple activation modes including RFID card authentication, credit card payment, and remote mobile operation via app for maximum user convenience.
6. Do you offer customization for specific project requirements?
Yes, we provide customizable specifications for our charging piles to meet different voltage, power, and branding requirements for commercial projects.
VoltEdge Charging
